SNCF strike - Thursday 12 December

Due to strike action, SNCF services will be disrupted from 19:00hrs on Wednesday 11th December 2013 to 08:00hrs on Friday 13th December 2013.

To check whether your train is affected, visit www.infolignes.com which will be updated once the transport plan for the strike dates is confirmed. We do not yet have details of specific services that may be affected. It is possible that we may not get this until a day before the action starts.

USE, EXCHANGE OR CANCELLATION OF YOUR TICKETS

If you have a ticket valid for travel between 19:00hrs on Wednesday 11th December 2013 and 08:00hrs on Friday 13th December:

You can use your train ticket on any other train, regardless of the conditions stated on the ticket (even if your ticket is non-exchangeable and non-refundable), operating on the same route as the original ticket, without any fees.

Your ticket will be valid for travel the day before, the same day or the day after the strike action. Seating is not guaranteed during strike periods.

Tickets must still be validated in the yellow machines at the station, prior to boarding the train.

Customers due to travel in France from 19:00hrs on Wednesday 11th December until 08:00hrs on Friday 13th December 2013 who wish to cancel their journey, can obtain a full refund before departure.

If a customer wishes to postpone their journey for a date after the strike, this will be processed as a full refund, followed by the sale of a new ticket. Passengers will need to pay any difference in cost between the original tickets and the new tickets.

This is the most up-to-date information that we have and will of course advise of any further news as soon as we receive it.

Should you have any questions then please do not hesitate to contact us