Royal Mail temporary withdrawal of the Special Delivery™ guarantee

Royal Mail temporary withdrawal of the Special Delivery™ guarantee

Below is an update from Royal Mail on the affects to their services:

Unfortunately, severe weather conditions are affecting mail services in some parts of the UK with snow and ice making collections, deliveries and movement of mail very difficult or unsafe in some areas. Whilst we are continuing to accept, prioritise and expect to deliver the majority of Special Delivery™ items, the changing weather conditions mean we cannot guarantee the delivery of items the next day in all areas. Therefore, in order to provide customers with clear guidance, we are removing the Special Delivery™ guarantee for items posted from Wednesday 1st December 2010. We will restore the guarantee of delivery as soon as we can assure customers we can honour the service promise in full. We apologise for any inconvenience this may cause our customers.