Industrial Action in France - Tuesday 9th April 2013

Industrial action is confirmed to take place in France today Tuesday 9th April 2013, starting at 20:00 on Monday 8th April until Wednesday 10th April.

The details are as follows

Transport Plan

Monday 8th April :

TGV 6177 Paris Gare de Lyon 12h49 / Vintimille 19h21 will terminate in Nice at 18h26.

TALGO DAY 460 will terminate in Port Bou, passengers will be able to reach their destinations by a replacement bus service

SNCF overnight trains: Services are running normally with the following exceptions:

3751 Paris Austerlitz 22h45 / Toulouse 06h45 CANCELLED
3971 Toulouse 05h02 / Latour de Carol 07h51 CANCELLED
3755 Brive 03h46 / Rodez 06h24 CANCELLED
3731 Paris Austerlitz 21h54 / Port bou 08h09 CANCELLED
3730 Cerbère 20h17 / PAZ 07h22 CANCELLED
3750 Toulouse 22h34 / PAZ 06h51 CANCELLED
3970 Latour de Carol 20h20 / Toulouse 23h13 CANCELLED
3754 Rodez 22h33 / Brive 01h10 CANCELLED
5789 Paris Austerlitz 04h14 / Briançon 08h30 CANCELLED
5790 Briançon 20h30 / Valence 00h29 CANCELLED
4052 Hendaye 19h08 / PAZ 07h18 will make an additional stop in Toulouse
4053 PAZ 21h43 / Irun 08h59 will not call at Dax.
5773 Paris Austerlitz 21h23 / Nice 8h42 CANCELLED
4282 Strasbourg 20h14 / Nice 9h36 CANCELLED
3730 Cerbère 20h17 / Paris Austerlitz 07h22 CANCELLED
5789 Paris Austerlitz 04h14 / Briançon 08h30 CANCELLED
5790 Briançon 20h30 / Valence 00h29 CANCELLED

ELIPSOS (Paris - Barcelona) 477 and 474 are CANCELLED - replacement buses available to transport passengers.

Tuesday 9th April

TGV: Normal service with the following exceptions:

TGV 6177 Paris Gare de Lyon 12h49 / Vintimille 19h21 will terminate in Nice at 18h26.
TGV 6176 Vintimille 10h39 / Paris Gare de Lyon 17h11 will depart from Nice at 11h34.

TGV LYRIA: Normal service

TGV France - Italy: Normal service

TGV Province - Province (services that do not go via Paris): Normal service

SNCF Intercites services :Services are running normally with the following exceptions:

Paris - Cerbère: INTERCITÉS 3630 and 3631 will not call at Narbonne.
Caen - Le Mans - Tours: CANCELLED
Toulouse - Hendaye: Only the 14248 and 14351 will operate.
Paris - Bourges: Only the 3903, 3917, 3904, 3918 will operate.
Paris - Orléans: Only the 14049, 14065, 14071, 14073, 14079, 14032, 14034, 14036, 14050, 14056 will operate.
Paris - Caen - Cherbourg: Refer to www.infolignes.com for specific details for specific trains on this route.
15941 Clermont 13h00 / Béziers 19h29 will terminate in Neussargues
15940 Béziers 09h37 / Clermont 16h02 will depart from Neussargues
15957 Clermont 12h50 / Nîmes 17h59: CANCELLED
15952 Nîmes 14h18 / Clermont 19h16 will depart from St Georges d'Aurac

TALGO DAY 460 will terminate in Port Bou, passengers will be able to reach their destinations by a replacement bus service.

TALGO 463 is cancelled between Montpellier, Narbonne, Perpignan and Port Bou. Passengers will be able to reach their destinations by a replacement bus service.

Tuesday 9th April - overnight services

SNCF overnight services: Services are running normally with the following exceptions:

3731 Paris Austerlitz 21h54 / Port bou 08h09 CANCELLED
3751 Paris Austerlitz 22h45 / Toulouse 06h45 CANCELLED
3971 Toulouse 05h02 / Latour de Carol 07h51 CANCELLED
3755 Brive 03h46 / Rodez 06h24 CANCELLED
3730 Cerbère 20h17 / Paris Austerlitz 07h22 CANCELLED
3750 Toulouse 22h34 / Paris Austerlitz 06h51 CANCELLED
3970 Latour de Carol 20h20 / Toulouse 23h13 CANCELLED
3754 Rodez 22h33 / Brive 01h10 CANCELLED
5789 Paris Austerlitz 04h14 / Briançon 08h30 CANCELLED
5790 Briançon 20h30 / Valence 00h29 CANCELLED
5774 Nice 19h55 / Paris Austerlitz 7h37 CANCELLED
4382 Nice 19h02 / Strasbourg 8h50 CANCELLED
3730 Cerbère 20h17 / Paris Austerlitz 07h22 CANCELLED
5789 Paris Austerlitz 04h14 / Briançon 08h30 CANCELLED
5790 Briançon 20h30 / Valence 00h29 CANCELLED

ELIPSOS (Paris - Barcelona) 477 and 474 CANCELLED - replacement buses available to transport passengers.

Wednesday 10th April:

TGV 6176 Vintimille 10h39 / Paris Gare de Lyon 17h11 will depart from Nice at 11h34.

TALGO 463 is cancelled between Montpellier, Narbonne, Perpignan and Port Bou. Passengers will be able to reach their destinations by a replacement bus service.

TER services may also be affected by the industrial action.

After-sales

SNCF journeys:

All tickets with reservation (Public, Group and RIT, and regardless of the aftersales conditions stated on the ticket) valid for travel within France between 20:00 on Monday 8th April and Wednesday 10th April 2013 can be used on any other train, operating on the same route as the original ticket until midnight on Wednesday 10th April 2013. Tickets cannot be used to travel the day before the strike. Seats cannot be guaranteed during this time.

Due to expected service disruptions, the timetable cannot be guaranteed.

Groups are advised not to travel during the strike.

Tickets must still be validated in the yellow machines at the station, prior to boarding the train.

SNCF Exchanges and Refunds:

Customers due to travel in France from 20:00 on Monday 8th April until Wednesday 10th April 2013 who wish to cancel their journey, can obtain a full refund before or after departure. If a customer wishes to postpone their journey for a date after the strike, this must be processed as a full refund, followed by the sale of a new ticket. Passengers will need to pay any difference in cost between the original tickets and the new tickets.

Passengers in possession of a return ticket, whose outbound journey is due to take place during the strike, can obtain a full refund on both the outbound and inbound legs of their journey.

ELIPSOS:

Passengers due to travel on a cancelled Elipsos service can obtain a full refund. Exchanges must be processed as a full refund followed by a new sale. If the cost of the new ticket is greater than that of the original ticket, passengers will be required to pay this difference in cost.

Alternative modes of transport have been put in place for services that have been cancelled due to the strike. Passengers who opt to travel on these alternative modes of transport will be refunded the difference between the cost of their original ticket and the cost of a reclining seat ticket (provided the cost of a reclining seat is cheaper than their original ticket).

EUROSTAR:

After-sales terms and conditions for Eurostar are to be confirmed

We will keep you updated with any further information as and when we receive it.

Please do not hesitate to contact us if you have any questions.