Further Disruption due to bad weather - 14th March 2013

Further Disruption due to bad weather - 14th March 2013

Adverse weather conditions have caused major disruption to rail services on the Continent and this is expected to continue today (14th March). Please see below for specific details:

EUROSTAR
Disruption on the high speed line is expected to continue, and Eurostar anticipate speed restrictions remaining in place throughout the day.

This means that Eurostar will only be able to operate an amended timetable and journey times may be up to an hour longer than usual.

The following services on 14 March have been cancelled:

London - Paris:

• Train 9080 (05.40 departure)

Paris - London:

• Train 9007 (07.13 departure)

London - Brussels:

• Train 9126 (10.58 departure)
• Train 9136 (14.04 departure)

Brussels - London:

• Train 9117 (08.52 departure)
• Train 9145 (15.56 departure)

If customers have a ticket on one of the cancelled trains:
Tickets can be exchanged or refunded within 60 days, for any available date within the booking horizon, regardless of ticket type.

If customers have a ticket on any other train:
Eurostar aim to depart all other trains as normal, so customers should check in as normal. However, trains may be delayed by up to two hours and there could be last minute changes and cancellations.

Customers should not go to their departure station unless they have a ticket for a train that is running, as they will not be able to board a train.

THALYS
Thalys services are expected to be disrupted on 14th March.

Please refer to the Thalys website for the latest information regarding delays and cancellations.

Passengers with tickets valid to travel on a Thalys service on 14th March can get a full refund regardless of ticket conditions.

SNCF

Northern France:
TGVs are limited to 230km/h and are expected to be delayed by between 20 and 30 minutes.

Service disruptions between Amiens - Boulogne and Saint Quentin and Mauberge.

Eastern France:
TGVs are limited to 230km/h and are expected to be delayed by 10 minutes.

Western France:
Intercités services are disrupted between Caen and Cherbourg. We currently do not have any further information regarding specific after-sales.

Please refer to www.infolignes.com to check the status of a specific train.

We will keep you updated with any further information as and when we receive it.

Please do not hesitate to contact us if you have any questions.