Amtrak New Orleans Service Suspended following Hurricane Isaac

We have been advised that all Amtrak services to and from New Orleans are temporarily suspended through September 1, following the landfall of Hurricane Isaac. No alternate transportation is available to and from New Orleans and the three cities where Amtrak service will temporarily originate and terminate.

Sunset Limited, Trains 1 & 2

This three-days-weekly service from Los Angeles and Tucson will terminate and originate in San Antonio, rather than New Orleans, with no service on this route in Louisiana or in Beaumont or Houston, Texas, eastbound through September 3 and westbound through September 2. BNSF Railway Co. owns, controls and maintains most of the Louisiana segment of the Sunset Limited route. Amtrak is working closely with BNSF regarding repairs being made and reopening of the tracks for freight and Amtrak trains.

Amtrak Thruway Bus Connections at Houston to and from Longview and Galveston are continuing to operate.

Crescent, Trains 19 & 20

This daily service from New York and Washington will terminate and originate in Atlanta, rather than New Orleans, with no service on this route in Alabama, Mississippi and Louisiana through September 1. Norfolk Southern Railway owns, controls and maintains the segment of the Crescent route in the affected states. Amtrak is working closely with Norfolk Southern regarding repairs being made and reopening of the tracks for freight and Amtrak trains.

City of New Orleans, Trains 58 & 59

This daily service from Chicago will terminate and originate in Memphis, rather than New Orleans, with no service on this route in Mississippi and Louisiana through September 3. CN owns, controls and maintains the segment of the City of New Orleans route in the affected states. Amtrak is working closely with CN regarding repairs being made and reopening of the tracks for freight and Amtrak trains.

Passengers who have paid but choose not to travel due to this service disruption can receive a refund or a voucher for future travel. Some reservations booked online can be modified or cancelled on Amtrak.com or by using the free Amtrak mobile app.

Amtrak regrets any inconvenience. This information is correct as of the above time and date. Information is subject to change as conditions warrant. Passengers are encouraged to call 800-USA-RAIL or visit Amtrak.com/alerts for Service Alerts and Passenger Notices. Schedule information and train status updates are available at the Amtrak.com home page.

If you have booked tickets with us or have any questions then please do not hesitate to contact us